The calculation of duties depends, in most countries, on the assessable value of a dutiable shipment. For the purpose of this calculation, dutiable goods are given a classification code that is known as the Harmonized System code, which determines the applicable duty rate.  This system is a multipurpose international product nomenclature developed by the World Customs Organization and continues to evolve.
  • All types of shipments (including gifts, samples and goods for repair) go through an import clearance process as determined by custom’s regulations in the destination country. The shipment is cleared through customs based on the type of goods, origin country, the value and quantity.
  • Dutiable shipments are subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders.
To complete your delivery please pay required import duties and taxes with OnDemand Delivery.
You may also pay when you collect your shipment at the Oceania VIP Express ServicePoint location.

You need a Oceania VIP Express account to pay duties and taxes for the receiver.

If you do not have one, you can contact us to Open an Account

The customs authorities in the destination country determine whether any duties and taxes are applicable when the parcel arrives.

  • This is based on the information provided on the shipping label (or waybill), customs invoice (Commercial/Proforma), and customs paperwork – in particular the shipment contents, goods origin, declared value and weight.
Yes, import customs duties typically do not apply for parcels traveling within a customs union, such as the European Union. However, taxes may be applicable.